Established in 1995, KAISAN factory specializes in the production of wheeled excavators, crawler excavators, and mini dumpers that consistently meet rigorous international standards. Our extensive product line has been distributed to more than 50 countries worldwide through a robust network of representatives spanning Europe, Australia, New Zealand, South Asia, and other regions. Our wheeled excavators range from 5 to 12 tons, while our crawler excavators cover a range from 0.8 to 12 tons. Each piece of equipment is renowned for its exceptional performance and durability. Additionally, our mini dumpers are engineered to efficiently handle heavy-load transportation tasks.

Led by a team of skilled engineers and technicians, we are dedicated to meticulously ensuring that every machine we produce meets stringent quality standards. Our unwavering commitment to quality, safety, and reliability has established us as a foremost manufacturer of robust heavy-duty machinery.

1.Positive Customer Experiences:

We strive to ensure your experience with us is consistently positive. That's why we fully stand behind every product we offer.

2.Pre-Sale Support:

Contact us regardless of whether you decide to partner with us. You may discover unexpected benefits. Drawing on our extensive experience in sales and production, we can collaboratively explore future development opportunities that enhance profitability and mutual success.

3.Customized Solutions:

By thoroughly understanding your requirements, we assist in selecting the most suitable machinery. We provide relevant samples and thoughtful suggestions tailored to your production scale and technical specifications.

4.Sales Support:

We are committed to providing helpful and insightful responses to customer inquiries. Our dedication to customer service includes recommendations on site selection, cost-saving measures, and maximizing the efficiency of our machinery.

5.Comprehensive After-Sales Service:

(1)Our technicians offer on-site service for customers in China. For international clients, we provide round-the-clock online support and arrange for technician visits abroad if needed.

(2)During the warranty period, we replace machine parts damaged under normal use at no cost.

(3)Post-warranty, you can extend service coverage through contract renewal, ensuring continued support.

(4)We promptly assess our staff's service performance to enhance overall service satisfaction.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes, we can offer customization options for mini dumpers based on specific requirements. This includes modifications

in engine power, load capacity, dumping mechanisms, and additional features such as cabin enclosures or specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Normally 7-10 days or 15-25 days upon receiving the advance payment.

Q: What are your accepted payment terms?

A: We typically accept payment by bank transfer (wire transfer) or letter of credit (L/C).

Q: Do you provide product warranties?

A: Yes, normally 1 year OR 2000 hours.