Since 1995, KAISAN has specialized in manufacturing reliable wheeled excavators, crawler excavators, and mini dumpers, providing versatile equipment solutions for a wide range of construction applications:

Wheeled Excavators: Available in 5–12 ton models, these machines deliver reliable performance and versatile operation.

Crawler Excavators: Available in 0.8–12 ton models, these excavators deliver reliable performance and strong capability for demanding jobs.

Mini Dumpers: Compact and efficient for easy material transport and improved job site productivity.

Our products are exported to over 50 countries and regions, supported by a strong dealer network across Europe, Australia, New Zealand, South Asia, and beyond.

Specification

At KAISAN, our experienced engineers and technicians maintain strict quality standards throughout every stage of production. We are committed to delivering machines with outstanding quality, safety, and reliability, building a trusted reputation among customers in the global heavy equipment market.

All of our products have CE/ ISO Certificate

1.Commitment to Positive Experiences: We are committed to providing a positive experience at every stage of cooperation. From product selection to after-sales service, we stand behind every machine and provide reliable support to ensure customer satisfaction and long-term peace of mind.

2.Pre-Sale Consultation: Feel free to reach out to us, even if you are still exploring your options. With our extensive sales and manufacturing experience, we can discuss suitable equipment solutions, develop new opportunities, improve profitability, and build a mutually beneficial long-term partnership.

3.Customized Services: We carefully assess your specific requirements to help you select the most suitable machine. Based on your project scale, working conditions, and technical needs, we provide relevant equipment options, samples, and tailored recommendations to ensure the right solution for your application.

4.Sales Support: We respond to customer inquiries with practical and professional advice. Our support covers job site planning, cost-saving strategies, and equipment selection, helping customers maximize machine efficiency, control operating costs, and achieve greater value from their investment.

5.Comprehensive After-Sales Service:On-Site and Online Support: Our technicians provide on-site service within China and 24/7 online technical support for international customers. Overseas technicians can also be dispatched upon request for machine installation, commissioning, maintenance, and technical assistance.

Warranty Coverage: We provide free replacement parts for components damaged under normal operating conditions during the warranty period, helping ensure reliable machine performance and minimize downtime.

Post-Warranty Services: Continued support is available through service contract renewals, ensuring ongoing technical assistance and reliable after-sales support.

Service Quality Monitoring: We regularly evaluate our team’s service performance and customer feedback to continuously improve service quality and enhance overall customer satisfaction.

FAQ

Q: Are you a manufacturer or a trading company?

A: We are a direct machinery manufacturer.

Q: Can you provide customization options for mini  dumpers?

A: Yes. We offer customized mini dumpers with options for engine power, load capacity, dumping systems, cabins, and specialized attachments.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ is one unit.

Q: What is the lead time for orders?

A: Standard orders take 7–10 days, while customized orders take 15–25 days after receiving the advance payment.

Q: What are your accepted payment terms?

A: We accept payment by T/T bank transfer or L/C.

Q: Do you provide product warranties?

A: Yes. The standard warranty is 1 year or 2,000 operating hours, whichever comes first.